Housekeeper Lead
Position Overview
Philmont Scout Ranch is seeking an enthusiastic, self-motivated, individual to give direction to the housekeepers. The ideal candidate will have experience in scheduling, training and managing staff, record keeping, ordering supplies, keeping an inventory of assets, and be proficient in computer use.
This position will provide quality housekeeping services to all facilities on Philmont Scout Ranch properties manage 3 full time housekeepers as well as 12 seasonal housekeepers during the summer season and 2 – 3 seasonal housekeepers in the fall, winter and spring. This position reports to the Supervisor of Administration Custodial Services.
Responsibilities
- Manage schedule for normal cleaning of all properties on Philmont.
- Train housekeepers in safety and proper cleaning procedures; especially important during these times.
- Maintain an inventory of cleaning supplies, mattresses, linens, towels, etc.
- Learn the online Purchase Control Order system for ordering supplies, equipment, etc. as needed.
- Coordinate Spring Cleaning with each department and contact the contractor who cleans floors to receive a quote and schedule cleaning.
- Schedule the rest of the spring cleaning of all buildings each winter to prepare for summer operations.
- Learn the online Infor Housing Reservation System that Philmont Training Center uses to book rooms.
- Interact with all departments to be sure their cleaning needs are being met.
- Along with your Housekeeping Supervisor, interview seasonal staff that have applied for a housekeeping position for each upcoming season. This assures that you are hiring candidates that know what is expected of them and are willing to accept the position.
- Evaluate each of your seasonal staff members at the required time.
- Enter any damages or necessary maintenance repairs into the Fixx system.
- Ensure a high degree of customer satisfaction by periodically inspecting quality of cleaning.
- Other duties as assigned.
Education
- No minimum education.
- High School diploma or GED preferred.
Qualifications
- 2 years of experience in housekeeping services to include previous supervisory experience.
- Previous supervisory experience and knowledge of housekeeping standards and use of equipment is preferred.
- Ability to collaborate, inspire and hold housekeeping employees accountable, including seasonal staff.
- Preference given to applicants with a strong understanding of the Philmont and BSA brand.
- Must be able to communicate with all both internally and externally.
- Great attention to detail, highly organized with multi-tasking skills.
- Must pass a criminal history background check.
Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.
Benefits
Scouting America is an equal-opportunity employer. Benefits include major medical, prescription coverage, dental, vision, life insurance, short and long-term disability, accidental death, and a Match Savings plan. We also offer a generous PTO policy and Scouting America holiday observances.
Since 1910, Scouting America has encouraged personal growth by teaching youth how to set goals and achieve them with determination. Scouting America promotes a culture where youth, volunteers, and employees feel a sense of belonging-where every person feels respected and valued. We welcome families of all backgrounds to help prepare young people to serve as successful members and leaders of our nation’s diverse communities. Join us and help us mold the future leaders of America!